Your Need-to-Knows, answered.
Shipping & Returns
Do you charge for shipping?
Short answer - No.
Long answer - We include postage and packing in our pricing because we believe in transparency - no one likes unexpected surprises at checkout! By keeping our pricing all-inclusive, you know exactly what you're paying upfront, with no hidden fees.
how long does delivery take?
If you're in the UK, we'll aim to deliver within 3-5 working days from dispatch.
As we're a small business we have our specific shipping days.
Our postage day is Mondays.
what if there's a problem with my order?
If you're looking to make a change to the order you've just placed, please email us as soon as you can. We'll try our best to help.
Contact us here.
What is your return policy?
We accept returns within 14 days of the purchase date.
Please email hello@weaareearthling.co to start the process.
Seedling Baby Changing Basket
Is the Seedling basket safe for my newborn?
Our basket has been tested to meet EN71 safety standards, which are typically used for toys but also apply to baby products to ensure they are safe, durable, and free from harmful substances.
This means our basket has been rigorously assessed for strength, stability, and material safety. However, always use it on a flat, stable surface and never leave your baby unattended.
Is the liner wipeable?
Our liner is made from soft, natural materials to provide a cosy and gentle surface for your baby.
Unlike plastic-coated liners, ours is breathable and free from harsh chemicals, ensuring comfort and safety. If needed, the liner is machine washable for easy cleaning.
Will it fit on my dresser?
The basket measures approximately 40 x 80 x 15cm, providing ample space for changing your baby while fitting conveniently on most dressers or changing tables.
Can I use this basket for anything else once my baby outgrows it?
Absolutely! The Seedling Baby Changing Basket can be repurposed as a stylish storage solution for toys, blankets, or other baby essentials, making it a long-lasting addition to your nursery and home.
Does the basket come with a waterproof pad?
No, but you can place a waterproof changing pad inside the basket if extra protection is needed.
From an environmental standpoint, our liner is not waterproof because it is designed to be more biodegradable and eco-friendly, which often means avoiding synthetic, non-porous materials that can pollute ecosystems and persist in landfills for decades.
Prioritising environmental impact means accepting some trade-offs in waterproof performance to ensure the product breaks down naturally and safely over time. 🫶
Will my liner shrink when washed?
Untreated cotton liners can shrink when washed, especially if exposed to hot water or high heat in the dryer. Cotton is a natural fibre that tends to shrink when exposed to moisture and heat.
To minimise shrinkage, wash your liner in 20° water and air dry.
You + Me Milestone Cards
How many cards are in the pack?
There are 12 double-sided cards: milestones on one side; affirmations on the other.
Are the milestone cards recyclable?
Yes! Our cards are fully recyclable and biodegradable, breaking down naturally in 2–6 weeks.
Where are they made?
Cards - Designed and printed in the UK
Acorn liner - Designed in the UK, made in Vietnam
What size are the cards?
Each card measures 10.5 x 13cm, the perfect size for capturing your baby’s special moments.
Acorn Liner
How do I wash my liner?
Visit our handy care video.
Is the liner wipeable?
Our liner is made from soft, natural materials to provide a cosy and gentle surface for your baby.
Unlike plastic-coated liners, ours is breathable and free from harsh chemicals, ensuring comfort and safety. If needed, the liner is machine washable for easy cleaning.
Will my liner shrink when washed?
Untreated cotton liners can shrink when washed, especially if exposed to hot water or high heat in the dryer. Cotton is a natural fibre that tends to shrink when exposed to moisture and heat.
To minimise shrinkage, wash your liner in 20° water and air dry.
Evermore Milestone Bundle
How many cards are in the pack?
There are 12 double-sided cards: milestones on one side; affirmations on the other.
Are the milestone cards recyclable?
Yes! Our cards are fully recyclable and biodegradable, breaking down naturally in 2–6 weeks.
Where are they made?
Cards - Designed and printed in the UK
Acorn liner - Designed in the UK, made in Vietnam
What size are the cards?
Each card measures 10.5 x 13cm, the perfect size for capturing your baby’s special moments.
What size is the liner?
The liner measures 50 x 83cm.
Is the liner wipeable?
Our liner is made from soft, natural materials to provide a cosy and gentle surface for your baby.
Unlike plastic-coated liners, ours is breathable and free from harsh chemicals, ensuring comfort and safety. If needed, the liner is machine washable for easy cleaning.
Press / Wholesale
We want to feature you!
That's amazing! Please send us a message - we'd love to talk.
I have a store - how do I stock Earthling's products?
We're always open to collaborations and wholesale. Please send us a message to chat more.
Feedback
Where can I leave feedback?
Awesome that you want to tell us what you think, that's really helpful.
Please take two minutes of your time to drop us a message to share.
Still have questions? We're happy to help! Please email us at hello@weareearthling.co and we will get back to you within 24 hours.